The last few weeks have seen the release of a number of revelations around Facebook, Cambridge Analytica, and the use of Big Data in influencing political campaigns and elections in the UK, US, Hungary and Nigeria. Much of this was around using information gathered from social media profiles, with the true depth of it all still waiting to be revealed. It’s a bewildering matrix of companies and individuals and manipulations.
Beneath it all though, there’s a familiar story: the desire for power. The idea that using our data and online footprints can create a means to control and manipulate people and events is bound to be intoxicating in a world where communication and commerce are dominated by the internet. And all that means that there’s a theological component to all this, one that needs to be wrestled with. The Lord knows the number of the hairs on our head; these guys want that information so that they can sell us combs and tell us to dislike bald people.
Okay, that’s sparky, but it raises the question of narratives. The whole point of this collection of data is to help various organisations get their message across, to communicate a story. That involves targeted adverts and constructed narratives, and frankly some of those aren’t healthy, often demonising others or propagating, to use an over-played term “Fake News”. There’s an army of bots out there, and our data is used to give them their marching orders, and that means we’re absorbing messages that are deliberately constructed to speak to our baser instincts. So what does that means for our discipleship when we’re being hit with goodness knows what other messages? I know that’s always been the case, marketing and advertising and what have you, but it was easier to ignore billboards when they were personalised and pointed directly at our lizard brains.
This also gives the concept of truth a kicking, now that “Fake News” has come to mean more than just a lie; it’s anything that someone wants you to think is unimportant, or simply something they disagree with. And you can only hear someone shout “Fake News” so many times before the seeds of doubt are planted – the whole idea seems to be to keep the ground shifting, to make us distrust everything. It keeps the world nice and malleable.
(I know this makes me sound like a conspiracy theorist. Stick with me.)
There’s also the way in which all this renders people made in the Image of God as products, commodities. We become data footprints to be bought and sold, so many pieces to be moved around a chessboard. This sounds extreme, but it’s the danger that lurks behind any enterprise motivated primarily by power and money. Our humanity – all those pictures we liked, all those websites we visited, all those conversations we shared – become commodified. Our lives become invisible tokens of trade, and that diminishes us, like anything else that sees us as less than image bearers of the divine.
There’s also a practical, pastoral implication to all this – which online platforms do our congregations use – is your church active on Facebook, for instance? In which case, how do the revelations of the last few weeks impact that – how we use it, what information can be gleaned from it? Maybe it’s worth an audit of sorts. Certainly it’s worth a chat with your fellowship’s resident IT expert. And while there may be a gut instinct to burn it all down, we also need to remember that social media can be a spiritual lifeline for those who can’t attend a church in person. There aren’t straight-forward solutions, the world’s just got complicated. Again.
I don’t have any smart answers to any of this – to be honest, I don’t think anyone does. The whole thing is a brave new world, the sort of thing that got mentioned in old sci-fi novels and dystopian fiction and we now how to view it in some sort of theological framework. And that’s a challenge because, bless it, the Church has often had something of the ocean liner about it when it comes to social change. Maybe that’s why we need young people to be theologians.
Sooner or later we’re going to be faced with figuring out the spiritual implications of AI, or finding ourselves operating ‘Smart Churches’ and we owe it to our brothers and sisters in the faith (and, frankly, everyone else), to try and get ahead of things for once. Because this isn’t about the world changing – it’s already changed. We need to figure out what that means for us living and responding as Christ in that world.